Last Updated: Dec 25, 2025
At hbd | Branding Agency , we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or engage with our services. By using our site and services, you consent to the data practices described in this policy.
1. Information We Collect
We collect the following types of information:
Personal Information: When you fill out forms on our website, such as the “I Have a Question” or “Start a Project” forms, we collect personal details including your name, email address, phone number, and any additional information you provide.
Service-Related Information: When you contact us regarding design services, we may collect information relevant to your project, including business details and branding preferences.
Automatically Collected Information: When you visit our site, we automatically collect information such as your IP address, browser type, operating system, and usage data through cookies or similar tracking technologies.
Communication Recordings: We record all forms of communication, including phone calls, emails, and chat messages, for quality assurance, training, and monitoring purposes.
2. How We Use Your Information
We use the information we collect for the following purposes:
To provide the design services you request, including branding, logo, print, and web design.
To communicate with you regarding your inquiries, project status, billing, and updates.
To improve our website and customize your user experience.
To send marketing materials and promotional content (with the option to opt-out).
To process payments securely through third-party service providers.
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your browsing experience on our site. These technologies help us:
Analyze site traffic and user behavior.
Personalize content and deliver relevant information.
You can manage or disable cookies through your browser settings.
4. Data Sharing
We do not sell, rent, or trade your personal information to third parties. We may share your data with trusted third-party service providers, such as:
Payment processors for invoicing and payments.
CRM tools (e.g., Go High Level) to manage customer relationships.
Marketing service providers for email campaigns or customer outreach.
These providers are required to protect your information and only use it for the services they provide to us.
5. Data Security
We take reasonable steps to safeguard your personal information from unauthorized access, disclosure, or misuse. Our website and systems use encryption and other security technologies to protect your data.
However, please be aware that no method of online transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Your Rights
You have the right to:
Access the personal information we hold about you.
Request corrections to any inaccurate or incomplete data.
Request deletion of your data, unless it’s necessary for legal or contractual obligations.
If you wish to exercise these rights, please contact us using the details below.
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of those third-party websites. We encourage you to review the privacy policies of any external sites you visit.
8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any updates will be posted on this page with the updated date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your data, please contact us at:
hbd | Branding Agency
Email: [email protected]
Phone: 561-530-8180
Boca Raton, Florida, USA